AI Strategy & Consulting | Voice AI | Sales AI | Automation Projects | Change Management | Training | Data

The Advancer team has partnered with Bartons for 18 years across many digital, marketing and technology projects. Advancer works closely with Bartons on Voice AI for call centres, Sales AI Assistants, Digital Operations Assistants, AI Strategy, Automation, Workflows, Change Management, Training and other specialist AI technology initiatives. Reporting to the Managing Director, the Advancer team has helped to bring AI knowledge to the group and create an environment for positive innovation and change for this growing business.

AI Workshops | Eleven Labs Voice AI | AI Advisory

The Tivoli Group owns and operate iconic Brisbane venues The Tivoli and The Princess Theatre. Advancer partnered with TTG to build Voice AI to handle inbound calls from patrons after gig, event, accessibility and other important information. Our team conducted in-depth workshops to plan and consult on the AI outcomes, while also advising on the integration of AI-driven processes to improve customer service.

AI Workshops | Chatbot Design & Development | AI Training

City Fertility is one of Australia’s leading fertility clinics, providing a comprehensive range of reproductive health services. To enhance patient care and streamline operations, City Fertility partnered with Advancer Group to implement tailored AI services including an AI Chatbot aimed at improving patient engagement. Our team conducted in-depth workshops to upskill their staff on AI tools, while also advising on the integration of AI-driven processes to improve patient outcomes.

AI Workshops | Data Consulting | Power BI Projects | AI Strategy

Advancer supported EzyQuip Hire by developing a comprehensive AI training and strategy programme tailored to their operational needs. Our team conducted in-depth workshops to upskill their staff on AI tools, while also advising on the integration of AI-driven processes to improve equipment management and customer service. This strategic approach enabled EzyQuip Hire to enhance efficiency, reduce downtime, and deliver a more personalised hiring experience.

Change Management | Performance | Organisational Consulting | WH&S

Advancer consulted with Southbank Corporation at the CEO level to implement an organisational wide performance management and HR framework that would assist managers make faster and better employee performance decisions. The Advancer program included widespread consulting and analysis, deep executive and manager engagement, staff consultation including meetings, development of policies, training programs and ongoing review documentation. Advancer was also tasked with evaluating Southbank’s WH&S requirements and the implementation of widespread safety management systems, controls and personnel across the organisation.

Microsoft Copilot Training | AI Strategy & Advisory | AI Workshop Presentations

Yellow Gate Group partnered with Advancer to develop a comprehensive AI strategy tailored to their business objectives. We provided specialised training and interactive workshops designed to upskill their team in practical AI applications. Our consulting services included Microsoft Copilot setup, ensuring seamless integration into their workflow, followed by advanced training to maximise productivity and efficiency. Additionally, we supported Yellow Gate Group with detailed data planning, enabling them to leverage their data assets effectively and drive informed decision-making.

AI Consulting | AI Strategy | AI Agents | Training

Bromley Real Estate AI Training sessions with Advancer delivered comprehensive, industry-specific education designed to equip real estate professionals with the latest artificial intelligence tools and techniques. These sessions focused on practical applications, enabling agents to enhance client engagement, streamline property management and optimise marketing strategies. Tailored to the Australian market, the training ensures participants stay ahead in a rapidly evolving digital landscape, combining expert knowledge with hands-on experience.

AI Consulting | AI Project Management | AI Advisory

Resile engaged Advancer to develop a comprehensive AI strategy tailored to their business needs. Through our AI Advisory services, we conducted a detailed assessment of their current operations, identified key opportunities for automation and data-driven decision-making, and provided strategic guidance on implementing scalable AI solutions. Our collaboration will enable Resile to streamline workflows, improve compliance processes and position themselves for sustainable growth by leveraging AI technologies effectively within their organisation.

Business Strategy | Staff Surveys | Workshops | Report

Advancer worked with Yourtown to carry out staff surveys that included workshop facilitation, online and face to face sessions. Our team consulted to the Executive level and developed a detailed action orientated report for management.

People & Culture | HR Advisory | Business Strategy | Organisational Change

Super Butcher required the Advancer team to review and change important HR, People & Culture and Organisational information to ensure continued growth. Outcomes ensured Super Butcher’s HR and People policies were updated and compliant and the staff were informed of the new policies.

Business & Workforce Audit | HR & WH&S Framework | Process Documentation

Advancer worked with the Executive and HR departments of Efex to assist them to prepare for growth and acquisitions. We provided audit services on HR and WH&S systems and documents, review and recommendations on process and HR documentation and then the implementation of compliant and best practice HR, Business and WH&S frameworks through a comprehensive report.

Business & Marketing Consulting | Digital Workshops | Focus Groups | Reports

Advancer was tasked by Melbourne-based Optometry Australia to provide best practice business, marketing and digital strategy consulting for the Optometry Australia digital project. The key areas of consulting that Advancer led included comprehensive stakeholder engagement, digital best practice evaluation, workshop facilitation, detailed report writing and presentation to the Executive.

Business Strategy | Organisational Workforce Design | HR Documentation

Advancer worked with the Valiant Hire HR team to design and develop important workplace policies and audit documentation. The project included widespread business analysis, HR policy and procedure review, workplace audits and development of new HR documentation and information.

Performance Management Framework | HR Consulting | Staff Engagement

Advancer worked with BEDA to review, consult and implement a new Performance Management Framework for all BEDA employees. The Advancer team integrated the critical BEDA Values and Expectations Policy into the framework through deep employee engagement and consulting, ensuring the project was well received by management.

Change Management | Performance Frameworks | Organisational Consulting

Advancer was a principal consultant in the development and implementation of two recent strategic planning processes for large health entities. The process consisted of targeted foundational information gathering, facilitation of workshops with Board, executive and high level stakeholder as key participants, training of internal resources to become key ambassadors for the plan and to assist in the internal consultation process and external consultation processes including co facilitating stakeholder events with in excess of 200 participants. Advancer also worked with executive teams to develop a rigorous service wide operational plan that served as a template for departmental plans to follow.